سياسة ملفات تعريف الارتباط

This Cookie Policy explains how ActiveCarbons ("We", "Us", "Our") uses cookies, web beacons, and similar tracking technologies on activecarbons.com (the "Site"). It supplements our سياسة الخصوصية, which explains how we handle your personal data more broadly. By using the Site, you consent to the use of cookies as described here.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to remember your actions and preferences (such as language, region, or items in a form) over a period of time, so you don't have to re-enter them each time you navigate between pages or return to the site.

Cookies are widely used to make websites work efficiently and to provide information to site owners. They do not identify you personally by name or access the data on your device; they link your browser session to a unique identifier.

In addition to cookies, we may use web beacons (transparent images), local storage, and similar technologies that function similarly. For simplicity, this Policy refers to all of them as "cookies".

2. Types of Cookies We Use

We categorize the cookies used on the Site into three types:

3. Cookies We Use

Below is a simple list of the cookies currently used on activecarbons.com, grouped by category. Session cookies are deleted when you close your browser; persistent cookies remain until expiry or manual deletion.

• Essentialactivecarbons_sessionContact-form session & security tokenSession
• Essentialtrp_languageRemembers your selected display language1 year
• Essentialcookie_consentRecords your accept/reject preference6 months
• Analytics_ga / _gidGoogle Analytics — anonymized visitor counting2 yr / 24 hr
• وظيفيrecent_productsRecently viewed activated carbon grades30 days

4. Third-Party Services

We use trusted third-party tools that may set their own cookies on your device through our Site. We do not control these cookies directly; you can review each provider's policy at the links below.

• — anonymized traffic analytics.
  Google's Cookie Policy
• TranslatePress — multilingual display (saves language preference).
• Hostinger — hosting infrastructure (server-side logs only, not browser cookies).
• WhatsApp / Rocket.Chat — chat widgets; only active when you click the chat button. No tracking cookies are set before interaction.

5. Your Cookie Choices

When you first visit activecarbons.com, a cookie banner appears allowing you to accept, reject, or customize your preferences. You can change your choice at any time using the controls below — this will update the cookie_consent cookie accordingly.

If you reject non-essential cookies, the Site will continue to function normally — only analytics and preference cookies will be disabled. You may still receive inquiry confirmations and use all product pages fully.

6. Managing Cookies in Your Browser

You can view, block, or delete cookies directly in your browser. The exact steps differ by browser; below are official guides for the most common ones:

• Google Chrome
• Mozilla Firefox
• Safari (Mac & iOS)
• Microsoft Edge

7. Do We Use Cookies for Advertising?

لا. ActiveCarbons does not use advertising cookies, retargeting pixels, or cross-site tracking for marketing purposes. We do not partner with ad networks (e.g., Google Ads, Meta Pixel) that follow you across other websites.

As a B2B supplier of activated carbon, our focus is providing product information and processing your inquiries — not building behavioral ad profiles. This commitment reflects our respect for your business privacy.

8. Cookie Retention & Deletion

Each cookie has a defined retention period, listed in the table in Section 3. Beyond these periods, cookies are automatically deleted by your browser. You can also delete them manually at any time through your browser's settings (see Section 6).

When you submit a contact or inquiry form, the information you provide is retained as described in our سياسة الخصوصية — separate from cookie data.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements (e.g., ePrivacy Directive, GDPR, CCPA), or the services we use. The "Last Updated" date at the top indicates the latest revision. Material changes will be highlighted via the cookie banner on your next visit.